![]() ![]() A key differentiator is the Framework that allows customers and partners to rapidly build Extended CRM applications, also known as xRM applications.Įxtended CRM applications can be industry- or vertical-specific solutions, such as citizen or student services management, or they can be any relationship-based applications, such as dealer or vendor management, patent management, employee self-service, and asset management. Microsoft Dynamics CRM has three comprehensive functional modules: Sales, Marketing, and Service (or Customer Care). to generate a single view of the customer. Users can capture all customer touch points such as phone or email interactions, appointments, exchanged letters, faxes, etc. ![]() The core of Microsoft Dynamics CRM functionality is relationship management. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |